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SUPPORT

This Flash Scroller script is one of the best script I've used. It took me less than five minutes to customize and set it up.
Now my site has fresh and up-to-date news content everyday. Excellent script

Joseph Tortorano from US
 
QUALITY

I've tried many other news scroller script but none of them can compare to this one. It's customizeable and easy to config so that the style fits with your website theme.
I'd highly recommend this fantastic script to anyone.

Robert Thompson from UK
 
Frequently Ask Question
Looking for support with other products
Question:

1) How do I upload/publish files?
2) Can I adjust the size of the scroller?
3) Can I adjust the size of the thumb image?
4) Why I don't see the images appear at all?
5) Why I don't see any or some image appear?
6) Can I change the background color?
7) What type of image can I use?
8) What is the target URL can I use to redirect user when the image is clicked?
9) Can I apply a difference font color for the caption?
10) Can I apply a difference font name for the caption?
11) Can I change the font size for the caption?
12) Can I specify individual redirect target for each image?
13) How do I refresh or update it contents?
14) Can I rename the iNavScroller.swf file to other name that I want?
15) Can I rename the inavconfig.xml file to other name that I want?
16) Can I upload/publish and store the inavconfig.xml file into any folder on my web hosting server?

Answer:

1) How do I upload/publish files?
You need the 3rd party software to upload your files to the web server. Normally it called ftp application.
If you don't have one yet click here to download FREE FileZilla FTP software.

2) Can I adjust the size of the scroller?
Yes, you can adjust the size of the scroller by changing the width and height where you have embedded the swf file.

3) Can I adjust the size of the thumb image?
No, you can't adjust the size of the thumb image from the scroller. There is no scaling require for image best fit. It'll be displayed exactly the original size of the image width and height. So if you need to adjust the size of your thumb image you must use the third party graphic application like Adobe Photoshop or CorelDraw etc. to crop it.

4) Why I don't see the images appear at all?
Check and make sure the path of the iNavConfig.xml is correct and existing. So scroller can access to open and parse data.

5) Why I don't see any or some image appear?
In your iNavConfig.xml file check and make sure the path for the missing image file. The image path and image file name you're specifying is correct for the flash player to access and download. Also make sure that image is existing.

6) Can I change the background color?
No, you can't change the background color. There isn't one for you to change. In fact, it's a transparent background.

7) What type of image can I use?
This version is support image file with extension .jpg, .png and .gif format. You're welcome to try any other format as you wish. It won't make any harm to the file. However, you can see the image appears or not appear.

8) What is the target URL can I use to redirect user when the image is clicked?
There are four type of target you can use to redirect user such as blank/parent/self/top. In most cases you would use blank or self.

9) Can I apply a difference font color for the caption?
Yes, you can apply any font color for the caption as long as you use the hexadecimal number. You need to specify it in your iNavConfig.xml

10) Can I apply a difference font name for the caption?
Yes, you can I apply any font name. You need to specify it in your iNavConfig.xml

11) Can I change the font size for the caption?
Yes, you can change the font size. You need to specify it in your iNavConfig.xml

12) Can I specify individual redirect target for each image?
Yes, you can specify individual redirect target. You need to specify it in your iNavConfig.xml

13) How do I refresh or update it contents?
It is updating it contents when you refresh the browser. However, if you want it to be refresh at a specific time then you have to embedded the flash as an iframe and put the javascript refresh on that iframe page source so when it refreshes it doesn't effect with your normal web page contents.

14) Can I rename the iNavScroller.swf file to other name that I want?
Yes, you can rename iNavScroller.swf file to any name that you like. Once you have rename it you also need modify the name in the web page that you have embedded flash to match up the new name.

15) Can I rename the inavconfig.xml file to other name that I want?
No, you can't rename inavconfig.xml file to any name that you like. The flash player actually look for this particular file name. So if you changed it your iNavScroller won't work.

16) Can I upload/publish and store the inavconfig.xml file into any folder on my web hosting server?
No, you can't store inavconfig.xml file any folder on your web server. It must be stored in the same folder with your iNavScroller.swf otherwise your iNavScroller won't work.

 
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